SelfTune / A little help
A little help
Questions about SelfTune? We are here at support@innovy.ch.
When will the app be available?
SelfTune is being prepared for Google Play. The website will link to the official store listing when the Android release is available. There is no download or purchase on this website.
What is included?
The planned library contains 90 English affirmation sessions across nine themes, with Female and Male voices. Nine sessions are free. Optional rewarded ads and a one-time library purchase provide access to more sessions. Available audio is included in the app for offline playback.
Restore a purchase
Open SelfTune using the same Google Play account that made the purchase, connect to the internet and choose Restore purchases. If the store still shows a pending payment, access appears after it confirms completion. Refunds are handled through the store's refund process.
Missing a rewarded unlock?
Rewarded unlocks are saved locally. They may be lost when app data is cleared or the app is uninstalled. Restore purchases restores store purchases, not rewarded-ad history. If an ad finishes but access does not appear, contact us with the session name and what happened.
No sound or interrupted playback
Check the device's media volume and connected headphones or Bluetooth speaker. Try pausing and resuming the session. Include your Android version, device model and app version when reporting a problem. Never send passwords, payment-card details or store login credentials.
Delete local data or ask about privacy
SelfTune does not require a SelfTune account. To remove local preferences and rewarded unlocks, clear the app's storage in Android settings or uninstall it. Your device backup settings may preserve a copy. This does not delete records held by Google or other providers. Read the privacy policy for details, or email support@innovy.ch.